Chicago-based BURG Translations, Inc. – an international company specializing in technical translation services – announces they have earned the new ISO 9001:2015 standards certification. ISO 9001 is the world’s most widely recognized Quality Management System and helps organizations to meet the expectations and needs of their customers.
ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). Organizations that achieve this standard have proven the ability to consistently provide products and services that meet customer, statutory and regulatory requirements and other characteristics of world-class organizations’ operations across their technology, products, processes, and services.
BURG was certified to the 2008 standard and made a strategic decision to work towards certification to the latest standard – ISO 9001:2015. To earn the ISO 9001:2015 standards certification, an organization must demonstrate their commitment to providing exemplary customer satisfaction through the effective application of their processes and continued improvement of their systems.
“The ISO is all about standardizing performance. Our processes help our team improve management, oversight, and control of their client’s projects. Receiving the certification is in line with our strategy to continue to offer the highest quality service,” said John Emerzian, Quality Manager, BURG Translations.
“To our clients, we are about to become closer friends,” said Passalacqua. “We’re not only maximizing our benefit to key project contacts, but to the whole client organization. Specifically, standards to customer service ensures we’re maximizing our benefit to immediate clients, their colleagues and of course any end users of our services.”
For more details about the transition, contact John Emerzian at email@example.com.
About BURG Translations
Since 1936, Chicago-based BURG Translations has been dedicated to providing superior technical translation services across multiple global industries. The company offers a wide variety of language services to Fortune 500 clients ranging from prestigious medical journals, legal firms and leaders in biotech and manufacturing to new tech startups, universities, healthcare groups and life science organizations. The key to BURG’s success lies in its more than 80 years of cultivating an elite corps of translation professionals. More information can be found at www.burgtranslations.com or by calling (312) 263-3379.