Business Development Representative (Remote)
About the Role
As a Business Development Representative (BDR) you will target, pursue and close new business. You will be the face of the company, focused on identifying, qualifying and successfully bringing in new customers. You drive success through daily sales activity, attention to details, endlessly learning to grow and improve, and fanatical customer service. We target medium-to enterprise accounts with complex translation and interpreting needs in highly regulated industries such as healthcare, legal, manufacturing and life sciences. Communication, interpersonal personal, sales, organization, and time management skills are critical for success.
Primary Objectives
Your primary objective is to find, qualify, and successfully close new customers. Upon closing a new customer, you will transition the account to their dedicated account team (Account Manager and Project Manager).
You will need to gain a deep and solid understanding of the prospect’s organizational structures, business entities, procurement processes, management objectives, needs, current translation processes, expectations, and decision criteria.
As Business Development Representative you will:
- Identify and qualify opportunities with prospective clients, including key decision makers at all levels in the enterprise, using prospecting strategies such as internet research, social media outreach, trade show lists, cold outreach, referrals, professional networking, and personal prospecting.
- Plan and conduct new business activities with target accounts and lead all prospect interactions, including on-site visits, online meetings, sales and proposal presentations, and email and phone interactions.
- Develop the opportunities from discovery to close; including preparing and presenting quotes, proposals, service agreements, pricing, responses to RFP, and technology demos.
- Manage and control pricing, negotiation and contractual issues.
- Formulate sales plans and build a strong pipeline to achieve monthly, quarterly, and annual sales targets.
- Understand our business offerings, capabilities, benefits and value, and competitive advantages.
- Represent the company at prospect sites, industry events, and trade shows.
- Be the voice of the customer internally. Collaborate with Production, Operations, Marketing, Account Management, Accounting and other teams.
- Contribute feedback and ideas for improving new business development processes and strategy as well as any other technology, process, or service you have ideas for improving.
- Report to management via regular reporting and meetings to review sales activities, strategy, plans, and goal attainment reports.
- Ensure a successful transition of a closed opportunity resulting from sales activities to the account team, and act as a liaison and advocate during the client onboarding process.
- Keep lead, opportunity, contact, account data and meeting notes data updated in the CRM and client folders.
- Other responsibilities, as assigned
Skills and Qualifications
- 3+ years of hands-on experience successfully language services solutions to enterprise accounts in the life sciences or other highly regulated industry preferred
- Proven full-sales life cycle experience – prospecting through business closing
- Proven capabilities managing complex, multi-stakeholder sales cycles
- Proven track record in achieving sales target
- Positive attitude, sales mindset, and strong negotiation and persuasion skills
- A self-starter with a strong and consistent work ethic
- Strong analytical, presentation, and organizational skills
- Excellent written and verbal English skills
- Knowledge of MS Office, Google, and CRM tools (ie:MicroSoft Dynamics, HubSpot, Salesforce, etc.)
- A team player who can collaborate effectively and work independently
- Ability to work remotely with an equipped, quiet appropriate home office
What We Offer
- Paid holidays
- Unlimited PTO
- Work from anywhere in the world with stable internet connectivity and VPN access
- A diverse, welcoming work environment
- Opportunities for training, growth, and advancement
Note:
- Some travel may be required to client sites or for conferences or events (when travel is safe and not more than 25% travel).
- This is a remote position that can be located anywhere, but you must be available to work 8:30 a.m. to 5:00 p.m. US CST hours.
Please upload your CV and the results of these assessments: DISC Assessment and internet speed test (click the links to access and take each one). Applicants who do not submit these results will not be considered.
