OPI Telephonic Interpreting

Use on-demand phone interpreting (OPI Telephonic Interpreting) for instant communication in any language at any time. This means that there is no need to schedule an interpreter in advance because there will always be one available.

Patients may feel reluctant to speak or abbreviate their communication if they feel their language skills are not adequate or if they won’t be fully understood.  This can cause countless issues in the experience they receive at your medical facility as well as their review of the service – all of which can be avoided with one easy phone call. With OPI telephonic interpreting you will be able to deliver the best medical service you can by ensuring you truly understand all the important details.

Rigorous recruitment, training, and testing standards are at the core of our phone interpreter quality. Most interpreters are scouted at industry-related association sites, found through advertising in ethnic language media sources, referred from other certified experts, solicitations, or trade shows/conferences. We require native-level mastery of both languages, extensive vocabulary knowledge ranging from formal language to colloquialism and slang, extensive industry-specific medical terminology and adherence to professional industry ethics and standards. Moreover, all interpreters have at least 2 years of professional interpreting experience, a college degree or 5000 hours of experience. Most are accredited by a professional association. After review of all documentation, an interview, training and exam are conducted that includes a verbal exam, onboarding, standards for healthcare, mental health and our own company standards. Finally, there is a standard criminal background check that includes current or past convictions of child neglect, child abuse, drug, weapons, or violent offenses, which are all not tolerated.

Request a quote today for your OPI telephonic interpreting today!