Angelo is the co-founder of Zin.Global. Previously he was the CEO of BURG Translations, headquartered in Chicago, IL, USA. Prior to that, he was a management consultant for the healthcare industry, helping pharmaceutical companies price and valuate potential medication, and held a teaching positions at King’s College London and the North China Institute of Science & Technology. He is a certified John Maxwell Coach, certified ISO 9001:2015 Lead Auditor, Associate at the Higher Education Academy and holds a PhD in Biostatistics and BSc in Management. Angelo is on the board of the Chicagoland Chamber of Commerce. He speaks English and Spanish fluently and maintains basic fluency in Mandarin and French. In his free time he volunteers with Global Brigades, a charity he co-founded in London, as an Executive Board Member.
Since 1936, Chicago-based BURG Translations has been dedicated to providing superior technical translation services across multiple global industries. The company offers a wide variety of language services to Fortune 500 clients ranging from prestigious medical journals, legal firms and leaders in biotech and manufacturing to new tech startups, universities, healthcare groups and life science organizations. The key to BURG’s success lies in its more than 85 years of cultivating an elite corps of translation professionals.
Due to the nature of language services, it is rare that a client requires the service of one language pair only. Procurement officers and inquisitive clients often wonder how a company like BURG Translations in Chicago could possibly supply hundreds of languages to nationwide hospital networks and large multinational companies every day. Below is our […]
A lot of our clients depend on our services regularly. Something we do to streamline our collaboration is share statistical heuristics that can help predict the value of their regular work and when they can expect us to deliver. In practice, computers are used to analyze every word of content and produce a valuation down […]
Some clients ask how a translation project can have quality assurance and how that differs from “rereading” the translation. Quality assurance is actually much more than checking text and is actually considered separate from reviewing the text because the reviewer needs to be a specialist translator, while the rest of the quality assurance activities do […]
Not every client wants to know what exactly a language service provider (LSP) does when translating a typical document. Other clients think they already know. We want to be as transparent as possible – including posting our processes on our website. Below is a simplified look of every activity in a typical translation project:
About 80% of the time we get the opportunity to earn the business of a new client it is because they were hurt by another language service provider (LSP). While all LSPs offer the same service, few explain how they do it. As a result, the quality of the translations can vary significantly. Is the […]
19% of LSPs are certified in the ISO 9001. As a professional services industry that is driven by process and can create substantial business risk for its clients, this statistic should be concerning to its clients. Anecdotally, the most common reason I’ve heard for language service providers (LSPs) to forgo the certification is the lack […]
Technically, there are over 4,000 languages spoken in the world. We have found that it can be very helpful for clients to know just a few basics about some languages to make translation projects more understandable. Translation requests are mostly broken down into three kind:
Most buyers of translation services prefer not to be involved in the translation project. In some cases, this approach is perfectly fine and will not affect the outcome of the project. However, like tailoring a suit, or in any other personalized professional service, the buyer can benefit greatly by participating – particularly in terms of […]
Many of our larger clients use us for a variety of reasons. The Legal department needs help with contracts, patents and investigations. The HR department needs help with eLearning and immigration documents and Marketing/Communications would like assistance with brochures and their website. Note, “document” will be defined as what is inside a file. For example, […]
Clients sometimes don’t realize that file type matters. For example, requesting the translation of a PDF file differs from translation of a DOCX and translating a JPEG is different from translating a PSD. File types may have their own software, processes, challenges, and sometimes even vendors. In this article, we will categorize file types in […]
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